Returns

Please inform us of any shortage or damage by email within 3 working days of receipt

If within 14 days of receiving the goods, you are not happy with your purchase for any reason, including change of mind, please email us informing of your intentions before posting the item/s. Once we have agreed to a refund, please return it to us within 14 days. We will make a full refund for the cost of your item/s. Unless we sent out a wrong or faulty item/s, we will not refund the original postage, and return postage is at the customers expense. Please return a copy of the original invoice with the item or a note, stating the reason for the return and original invoice number or date of order. Please keep any Post Office 'proof of postage' receipts until after you have received a refund. We advise by sending any items by Tracked 48 post.

Damaged items will be refunded including return postage costs, but please email us prior to posting it back to us.

Items not received - The post office do not deem an item lost for a period of 21 days. We will refund or replace any items not received but we would ask that you first check with your local sorting office that your item/s are not awaiting collection before contacting us.

This does not affect your statutory rights.